The vast majority of consumers do not currently pay for mobile security services – but many would if their service providers offered solutions that covered all their connected devices. Research by Allot Communications found that while 89 per cent of users do not pay for mobile security at the moment, 61 per cent would if […]
Customer Engagement Transformation Conference
Our customers, their expectations, their journey, and the ways in which they interact with organisations have changed almost beyond recognition over the past few years and that pace of change is accelerating. Organisations must also transform if they are to thrive in this Brave New Customer World.
Following on from the success of our Customer Engagement Transformation Directors Forums over the last two years this Conference will help delegates in their quest to transform the way they interact with customers in order to reap the rewards of successful engagement.
The need to innovate and transform our customer engagement strategies has never been more important or more urgent and delegates at this Conference will be shown through world class case studies the way forward so they can help deliver success through their own organisations.
EBM Group Events
2017 Employee Engagement SummitVictoria Park Plaza, London 20th April 2017
Customer Engagement Transformation ConferenceVictoria Park Plaza, London 06th July 2017
Internal Communications ConferenceVictoria Park Plaza, Central London 15th September 2017
Evolution of Work ConferenceVictoria Park Plaza, London 15th September 2017
Engage Focus GroupsCounty Hall, London 26th September 2017
2017 Engage AwardsWestminster Park Plaza, London 13th November 2017
Customer Engagement Summit 2017Westminster Park Plaza Hotel, London 13th November 2017
Half of consumers lack faith in organisations’ cyber security measures – but many are making basic mistakes when protecting data in their personal lives, according to a report. A study by the Pew Research Center found that only 47 per cent of American users trust social media sites to protect their data, and only 49 […]
Britain’s biggest banks will reveal annual results next week amid fears of more job losses and as the sector continues to pay for past scandals. Aside from the beleaguered Royal Bank of Scotland, all of the main lenders are expected to show solid profits, with surging stock markets helping those with investment banking operations. RBS […]
US food giant Kraft Heinz has withdrawn a £115 billion bid for a mega-merger with Unilever, the firms have said. In a joint statement on Sunday the Heinz Tomato Ketchup and Philadelphia cheese manufacturer said it had agreed not to proceed with the offer it made on Friday for the Anglo-Dutch Marmite and PG Tips […]