The John Lewis Partnership has today relaunched the John Lewis and Waitrose Business Account Card to offer customers an enhanced and more convenient service as part of a renewed focus on its B2B operations. This follows the relaunch of John Lewis for Business, the retailer’s B2B arm, last year and the continuing growth of Waitrose’s B2B division. […]
Customer Engagement Summit 2016
IT’S BACK AND BIGGER THAN EVER – CLICK HERE TO CLAIM YOUR EARLY-BIRD DISCOUNT!
NEW VENUE | 900+ DELEGATES | 80+ SPEAKERS | CHIEF EXEC KEYNOTES | 4 SEMINAR HALLS | ROUNDTABLES
Our 2016 flagship Customer Engagement Summit is set to be our biggest and best yet – with more world class case studies than ever before, more delegates than ever before and a new, bigger venue.
And this year the Summit is being held on the same day as our inaugural Engage Awards – the only customer and employee engagement Awards.
This year’s Customer Engagement Summit is to be held on November 8 at the Park Plaza Westminster Hotel, one of the biggest and most iconic conference hotel venues in London and just across the river from the Houses of Parliament.
The plenary presentations will be dominated by case studies from those at the very top of their organisations, and in keeping with the Engage Awards on the same evening, the theme will be one very close to our hearts – the business critical imperative of recognising that linking our people more closely to our customers is the key to world class customer experience, employee performance and profitability.
This marrying up of our people and our customers will be reflected in the fact that one of our four conference halls this year will be dedicated entirely to themes relating to Employee Engagement.
So the scene is set for a fantastic day on November 8 with our fifth Customer Engagement Summit and our inaugural Engage Awards under the same roof and on the same day.
Employee Recognition, Reward & Retention Directors ForumBlue Fin Venue, London 14th July 2016
Customer Engagement Transformation Directors ForumBlue Fin Venue, London 23rd September 2016
Internal Communications Directors ForumBlue Fin Venue, London 21st October 2016
Customer Engagement Summit 2016Westminster Park Plaza Hotel, London 08th November 2016
2016 Engage AwardsWestminster Park Plaza, London 08th November 2016
2017 Employee Engagement SummitVictoria Park Plaza, London 20th April 2017
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