Customer Contact (incl BPO)

LEON PLANNING TO OPEN OUTLETS IN THE US FOLLOWING CASH INJECTION

Healthy fast food chain Leon is planning to launch in the US after receiving a £25 million cash injection from a Swiss private equity firm. The restaurant group has secured backing from Spice Private Equity, which now holds a majority stake in the company alongside co-founder John Vincent and long-term investor Active. Leon currently has […]

KLM MOST PUNCTUAL AIRLINE SERVING UK AIRPORTS: EASYJET IN BOTTOM TEN

Air Transat, Icelandair and Norwegian Air Shuttle are the least punctual airlines in Britain, research from Which? has found. The consumer group analysed landing times for 850,000 flights at 25 UK airports and found that on average only 75% of all flights arrived on time. Dutch airline KLM was the most punctual carrier, followed by […]

JUST EAT FACES COMPETITION PROBE OVER HUNGRYHOUSE TAKEOVER BID

Online takeaway ordering firm Just Eat faces a potential full-blown investigation into its takeover of rival Hungryhouse amid concerns the deal could curb competition. The Competition and Markets Authority (CMA) said its initial probe into the acquisition – worth up to £240 million – found the two firms were close competitors because of the service they offer […]

NEW ENERGY FIRM PROMISES 75% OF PROFITS TO CUSTOMERS AS IT WINS OFGEM LICENCE

A new energy company which aims to give customers control of their gas and electricity has received its Ofgem licence. People’s Energy, based in East Lothian, will give customers 75% of its profits and provide free shares to those that remain with the company. Securing the Ofgem licence means the company is now legally able […]