Technology

MPS WELCOME PLANS FROM THE REGULATOR ON CONTACTLESS PAYMENT FRAUD

Consumers should not be expected to comb through their bank accounts to check for contactless payment fraud months after reporting their card lost or stolen, according to the chairman of an influential committee of MPs. The Treasury Committee has welcomed a letter from the City regulator outlining steps to combat contactless card fraud. It follows […]

RANT AND RAVE TEAMS UP WITH AMAZON ALEXA TO OFFER CUSTOMER FEEDBACK INTEGRATION

Rant & Rave, the customer engagement specialists who work with half of the FTSE including Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service. For brands using Amazon Alexa, this will transform the way customer feedback is captured, enabling consumers to tell brands what they think of […]

IBM AND SALESFORCE JOIN FORCES IN LANDMARK GLOBAL STRATEGIC PARTNERSHIP

IBM and Salesforce have announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. With the partnership, IBM Watson, the leading AI platform for business, and Salesforce Einstein, AI that powers the world’s #1 CRM, will seamlessly connect to enable an […]