Technology

RANT AND RAVE TEAMS UP WITH AMAZON ALEXA TO OFFER CUSTOMER FEEDBACK INTEGRATION

Rant & Rave, the customer engagement specialists who work with half of the FTSE including Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service. For brands using Amazon Alexa, this will transform the way customer feedback is captured, enabling consumers to tell brands what they think of […]

IBM AND SALESFORCE JOIN FORCES IN LANDMARK GLOBAL STRATEGIC PARTNERSHIP

IBM and Salesforce have announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. With the partnership, IBM Watson, the leading AI platform for business, and Salesforce Einstein, AI that powers the world’s #1 CRM, will seamlessly connect to enable an […]

BARCLAYCARD AGREES PARTNERSHIPS THAT WILL SEE ITS BPAY TECHNOLOGY EMBEDDED IN JEWELLERY AND WATCHES

Barclaycard has agreed two new partnerships that will see its bPay payment technology embedded into high street jewellery and watch brands, expanding the range of wearable devices that can be used to make contactless transactions in the UK. The agreements are designed to complement bPay’s proprietary range – which comprises a wristband, fob, sticker and loop – and […]