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BUOYANT SCREWFIX HELPS KINGFISHER PARENT INCREASE PROFITS

Kingfisher, the B&Q and Screwfix owner, has reported sharply higher profits, boosted by resilient sales in the UK and a weaker pound. Pre-tax profits rose 48% to £759m for the year to 31 January, from £512m. However, chief executive Veronique Laury warned of future uncertainty caused by Brexit and the French presidential elections.  The DIY […]

ONE IN FOUR SHOPPERS PLAN TO SPEND MORE THIS MOTHER’S DAY COMPARED TO LAST YEAR

New research from leading retail and shopper marketing agency, Savvy, has revealed Mother’s Day spending plans for UK shoppers. The survey (of 1,000 household shopping decision makers) indicates 66 percent of shoppers will be getting involved in the event this year. Alastair Lockhart, insight director at Savvy Marketing commented: “News that just over a quarter […]

RANT AND RAVE TEAMS UP WITH AMAZON ALEXA TO OFFER CUSTOMER FEEDBACK INTEGRATION

Rant & Rave, the customer engagement specialists who work with half of the FTSE including Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service. For brands using Amazon Alexa, this will transform the way customer feedback is captured, enabling consumers to tell brands what they think of […]

Global Study Indicates Nearly Nine Out of Ten Consumers Concerned About Data Security and Privacy; However, 80 Percent Demand Personalised Service

Verint International Study of More Than 24,000 Consumers Across 12 Countries Indicates Need for Organisations to Strike the Right Balance Between Personalised Service, Data Privacy and Transparency Nearly 9 out of 10 (89%) consumers surveyed say it’s vital they know how secure their personal information is. 86% want to know if their data will be […]