Customer Engagement Summit, 27 November 2012

Accolades are pouring in from delegates, presenters and sponsors of the Customer Engagement Network’s inaugural Customer Engagement Summit. With close on 350 delegates in attendance and a speaker line up to die for the Customer Engagement Network’s first ever Customer Engagement Summit is being hailed as the best customer event this year — and indeed for many years. Of course content is king at events such as these and with case study presentations including the likes of First Direct, British Gas, giffgaff, Experian, Premier Inn, EE, Twitter, John Lewis, Lloyds Banking Group, Shop Direct Group, Unilever, Sony, Diageo and LV= then there was plenty for delegates to get their teeth into.

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