Digital Customer Engagement: Think it, do it, be it

Vicky Godolphin, Head of Digital, Accenture Ireland Digital is disrupting not just what businesses do, but how they do it. Creating differentiated and compelling customer engagement requires companies to get digital – not just on the outside, but on the inside too. Vicky will discuss some of the key capabilities and actions that can help companies to deliver to today’s “always-on,” connected consumers.

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