2018 Customer Engagement Summit held over two days for the first time: And hailed as the biggest and best yet

Engage Business Media’s  seventh flagship Customer Engagement Summit, a seminal event firmly established as Europe’s premier and most highly regarded customer and employee engagement conference, was held this week for the first time over two days, and was universally hailed by delegates, speakers and sponsors as the biggest and best yet.

Our CPD accredited Summit has gained an enviable reputation over the years for delivering leading edge world class case-study led content in a business-like yet informal atmosphere which is highly conducive to delegate, speaker and sponsor networking.

The overarching theme of this year’s Summit was ‘The Human face of Engagement: Why People Come First’, as against a backcloth of continuing advances in technology and the new business models that are being spawned, the recognition is that it is people who really matter.

Delegates over the two days were treated to a mouth-watering line of speakers from organisations as diverse as Virgin Money, Just Eat, The Co-op, NHBC, Formica, The Telegraph Group, Save The Children, Monzo Bank, Sky, Auto Trader, London Zoo, Belron, The Big Issue, Citibank, Marks & Spencer, Metro Bank, News UK, NHS and many more.

The Summit was held once again at London’s iconic Westminster Bridge Park Plaza which was also the venue for our third annual Engage Awards, the only customer and employee engagement Awards programme.

The dates for next year’s Summit have already been set at Monday and Tuesday November 11 and 12. One for the new 2019 diaries. The Engage Awards are set for Monday November 11