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The closure of many businesses, some companies skyrocketing fast due to covid, nationwide lockdowns, and the constant reminders that ill-health lurks around the corner, have fundamentally changed consumer behavior and the way in which businesses interact with their customers.

Whichever way you look at it, 2020 has been a year for the history books. The closure of many businesses, some companies skyrocketing fast due to covid, nationwide lockdowns, and the constant reminders that ill-health lurks around the corner, have fundamentally changed consumer behavior and the way in which businesses interact with their customers.

Read the full article at: www.forbes.com

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