ENGAGE CUSTOMER – WHO WE ARE, WHAT WE DO
Since 2009 Engage Customer has been helping our global community of leaders in the customer space to devise and implement winning customer and employee engagement strategies. Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile. The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe.
Our aim is to be the first port of call for both end users and vendors in this burgeoning business sector. Engage Customer provides its community with a series of hugely successful and recognised leadership events, including Directors Forums, top level leadership roundtable discussions and the must attend annual Customer Engagement Summit. All of these face-to-face activities are supported by our dynamic website www.engagecustomer.com, weekly newsletter alerts, ground breaking webinars and digital marketing opportunities.
joined-up effective customer and employee engagement
Europe’s largest joined-up customer and employee engagement events
A real-time opportunity to share and raise your views with industry peers
Reputation built up over seven years for world class case study content
Industry leading educational webinars providing high quality leads and ROI
Only Customer and Employee Engagement Awards showcasing excellence