On 15th November 2022, Engage Business Media were thrilled to welcome 400 attendees to celebrate the 2022 International Engage Awards. The wonderful Jayde Adams, who most recently wowed BBC viewers on Strictly Come Dancing, announced each of our 20 winners in a ceremony that celebrated excellence under four overarching groups; Employee Experience, Customer Experience, Innovation, Technology and Integration, and Workforce and Workplace Transformation.
This year’s glittering black-tie ceremony was certainly one to remember – back at our familiar home of the Westminster Park Plaza with guests arriving with an excitement that only the Engage Awards can create. After dining on an award winning three course, our exceptional winners were welcomed to the stage to accept their award from comedian host Jayde Adams, before dancing the night away with live music from JazzBomb!
Our winners came from a variety of industries and from both large and small organisations, demonstrating just how versatile the Engage Awards are – demonstrative customer and employee engagement excellence is celebrated regardless of company size or budget allowance.
We would like to take this opportunity to extend our congratulations to all the finalists at this year’s Engage Awards. The results and rewards companies have achieved this year have been remarkable and proven how industries can adapt to meet customer and colleagues ever-changing needs.
The 2022 Engage Awards will be open for entries early next year and we have some very exciting news in that The Brewery will be our new home due to exponential growth. Keep an eye out at www.EngageAwards.co.uk for updates and announcements - it may be you celebrating next year!
You can find the full list of winners and finalists below.
Best Business Transformation Strategy
Winner: Sky
Highly Commended: Bayer AG
Best Customer Contact Strategy
Winner: Newcastle Building Society
Highly Commended: Sage
Best Internal Communications Strategy
Winner: Affinity Water
Highly Commended: Euromoney Plc (NextGen)
Best Customer and Employee Engagement Programme
Winner: NatWest
Highly Commended: Progress & Soul Corporations
Best Employee Centric Strategy
Winner: Croftstone Management Limited
Highly Commended: Network Rail (Southern Region)
Best Use of Knowledge Sharing
Winner: IBM Consulting UK Ltd
Highly Commended: OVO
Best Use of Voice of the Employee
Winner: Royal College of General Practitioners
Highly Commended: TransUnion
Best Customer Centric Strategy
Winner: Remitly
Highly Commended: Virgin Media O2
Highly Commended: Bigger Brighter Bolder
Best Use of Customer Insight
Winner: Bupa UK Insurance
Highly Commended: Newcastle Building Society
Best Use of Voice of the Customer
Winner: Tata Communications
Highly Commended: Hertfordshire Police
Best Flexible Working Initiative
Winner: TransUnion
Highly Commended: Product Madness
Best Use of Training
Winner: Webhelp
Highly Commended: Fresh Communication
Highly Commended: DBS Bank Ltd
Best Diversity & Inclusion Strategy
Winner: Lewes Football Club
Highly Commended: The Hyde Group
Highly Commended: Teamspirit
Best Use of Innovation in Customer Engagement
Winner: Sunseeker International
Highly Commended: HCL Technologies
Highly Commended: Grypp Corp & Concentrix
Best Customer Service Team
Winner: Naked Wines
Highly Commended: Talos360
Highly Commended: Affinity Water
Best Employee Wellbeing Strategy
Winner: Guy's and St. Thomas' NHS Foundation Trust
Highly Commended: Santander
Highly Commended: Roadchef Motorways Ltd
Best Use of Innovation in Employee Engagement
Winner: National Grid & Ruder Finn
Highly Commended: The Body Shop International
Highly Commended: Sage
Best Use of Technology in Employee Engagement
Winner: Balfour Beatty
Highly Commended: WorkInSync
Highly Commended: Lowell
Best Use of Technology in Customer Engagement
Winner: Coutts
Highly Commended: HCL Technologies
Highly Commended: DBS Bank Ltd
Great Place to Work
Winner: Paddle
Highly Commended: Bupa Care Services
Highly Commended: TransUnion