Social Media Engagement

Facebook phishing attacks claim 10,000 victims in two days

Facebook phishing attacks have claimed 10,000 victims in two days, according to researchers from Kaspersky Lab. The experts said a malware attack tricked more than 10,000 users around the world into thinking their friends had sent them messages in just 48 hours. Countries in South America and Europe, along with Tunisia and Israel, were the […]

Con artists exploiting social media in huge surge in identity fraud

The number of victims of identity fraud rose by 57% last year, according to new figures. Experts at Cifas, a service that gathers information from hundreds of financial firms, fear that a lack of awareness about the crime is making it easier for conmen, who use social media as their “hunting ground”, to steal cash. […]

Twitter to stop images and links clogging up its 140 character limit

Twitter is poised to overhaul its 140-character tweet system by stopping images and links contributing towards the total limit, according to reports. Users could enjoy as many as 47 additional characters for their tweets following the change, with images currently taking up 24 characters, while links are often shortened to 23. Sources told Bloomberg the […]

SAP Anywhere adds social marketing tool with latest partnership

SAP has announced that Brand Networks, a leading provider of social advertising and content marketing solutions, is the latest partner for SAP® Anywhere. Through SAP’s new SME platform, small and midsize enterprises can now have integrated access to Brand Networks’ social marketing capabilities alongside other tools including Google’s productivity and collaboration capabilities, PayPal’s leading payment […]

Customers avoid confrontation and do their complaining online

The UK remains a nation of complainers, new research has found, but customers  prefer to do so online, with in-person whining proving as difficult as ever to the confrontation-shy Briton.  Two thirds of people in the UK (66 per cent) will avoid confrontation wherever possible, and 16 per cent are so shy that they say […]

Twitter love affair over as latest results lead to plunge in share value

Twitter’s latest earnings results have disappointed investors, coming in below expectations as the firm struggles with weak growth in users and advertising. Shares in Twitter plunged 13.6% after the results were out. Twitter had 310 million monthly users in the first quarter while revenue was $594.5m (£407.89m), which missed analyst expectations. The company has for […]

Tinder customers will not get burned at this restaurant

In 2016, online dating is so commonplace that it’s all too easy to forget the potential dangers of meeting up with a stranger. But one restaurant in St Albans is helping to ease its customer’s concerns by showing them they’ve always got their back. Staff at The Brickyard have created a sign instructing customers how to ask for help […]

Twitter celebrates its tenth birthday – but what does the future hold?

Twitter marks its tenth anniversary today (Monday), with the social media site having hosted some of the biggest social movements of the last 10 years, yet uncertainty still hangs over its future. The site, which is used by many organisations as a customer service tool, is struggling to attract new users, has seen share prices […]

Facebook Chief Zuckerberg says virtual reality the next big thing

Virtual reality is the future of communicating and socialising says Facebook chief Mark Zuckerberg. The billionaire founder of the social network called headset-based technology “the next platform”, following on from traditional social media websites such as Facebook, during a surprise appearance at Mobile World Congress in Barcelona. “At Facebook we think about giving people richer […]