Technology

Sports Direct owner Ashley calls for online tax to save the high street

Mike Ashley has called for a new tax on online retailers to help revive ailing town centres. The Sports Direct owner told MPs that the “internet is killing the High Street”. His answer is taxing all retailers that make more than 20% of their turnover online – and not just online-only operators. Mr Ashley said […]

Consumers wanting to shop online in the future may need to have a mobile

As millions start their Christmas shopping online, there’s a warning that consumers may need to have a mobile phone, and a decent signal, to make sure their transactions go through. UK banks are starting to introduce a new layer of security, involving passwords sent to your mobile phone. That could be a problem for hundreds […]

Massive Marriott hack hits half a billion customers

The records of 500 million customers of the hotel group Marriott International have been involved in a data breach. The hotel chain said the guest reservation database of its Starwood division had been compromised by an unauthorised party. It said an internal investigation found an attacker had been able to access the Starwood network since […]

Four in ten 18-24 year olds have shared their online banking passwords

As part of its ongoing drive to give people the information they need to protect themselves against scams, Santander has today launched a new campaign specifically for the Under 25s – a generation who often inadvertently share the sort of information that makes them easy prey for fraudsters. To engage with this tech-driven age group, […]

Vision Direct hack puts customers’ money at risk

Vision Direct says a hack attack has exposed thousands of its customers’ personal data including payment card numbers, expiry dates and CVV codes. The contact lens retailer said anyone who had entered their details into its site between 3 and 8 November could be affected. It added that it had identified 16,300 people as being at […]

Zoho deepens analytics and AI in new generation CX platform

Zoho has unveiled the next generation of Zoho CRM Plus, its all-in-one customer experience suite that empowers Sales, Marketing, Customer Support, and Operations to work as one. Now, Zoho customers have complete visibility of their customers across departments rather than partial views. Fuelled by Zia, Zoho’s Intelligent Assistant, and the enhanced Zoho Analytics, Zoho’s business intelligence and reporting […]