Thought leadership

Financial watchdog faces probe over LCF collapse

The Financial Conduct Authority is facing a government probe into its oversight of London Capital & Finance (LCF), after customers of the firm lost thousands of pounds in investments. It follows concerns the FCA was too slow to protect consumers before LCF went into administration last month. Some 11,605 people invested a total of £236m […]

EU Countries behind the global pace on crypto currency

New research commissioned by leading global cryptocurrency company Luno has revealed that nearly half (47%) of European countries are still sceptical about the profitability and safety of cryptocurrencies. Whereas nearly 4 in 5 (79%) of those in emerging markets* outside of Europe are more optimistic about the profitability of cryptocurrencies like Bitcoin and Ethereum. Cryptocurrencies […]

Payment in cash in danger of folding up warns report

The system allowing people to use cash in the UK is at risk of “falling apart” and needs a new guarantee to ensure notes and coins can still be used. A hard-hitting review by finance experts has concluded that market forces will not save cash for as long as people need it. The report calls […]

Barclays profits stagnate amid UK economic ‘uncertainty’

Barclays has reported a profit of £3.5bn for 2018, unchanged on the previous year. The bank also announced a provision of £150m for “anticipated economic uncertainty” related to Brexit. If the economy suffers after the UK’s departure from the EU, the extra allowance will help Barclays cover costs such as rising bad debts. The bank’s chief […]

Banned airline leaves thousands of passengers stranded

Thousands of passengers have been left stranded after air regulators grounded Turkmenistan Airlines for safety reasons. The UK’s Civil Aviation Authority said flights from Birmingham and London’s Heathrow to Amritsar, and Heathrow to New Delhi – which fly via Ashgabat, Turkmenistan – had been suspended. The CAA acted after the European Aviation Safety Agency suspended […]

CX disconnect in an ‘experience economy’ is putting business at risk says Dimension Data

Dimension Data, the USD 8 billion global technology integrator and managed services provider for hybrid IT, today revealed the findings of its annual CX Benchmarking Report. It urges organisations to address a “customer experience disconnect” that could lose them business or even jeopardise their chances of survival in competitive markets where consumer loyalty can no […]

Sports Direct Founder Ashley in talks to buy failed music chain HMV

Sports Direct founder Mike Ashley has placed a bid to buy music chain HMV. HMV collapsed last month, its second administration in six years, risking 2,200 jobs at 125 stores. Sports Direct could not be reached for comment and administrators KPMG also declined to comment. Mr Ashley owns more than 60% of Sports Direct, and […]

What makes this Monday so blue? And what’s the solution?

Employment law experts have warned employers to be prepared for a huge loss in workplace productivity as Blue Monday, “the most depressing day of the year”, strikes today. The powerful trend was first coined in 2005 to refer to aspects such as weather conditions, debt levels, time since Christmas as well as national motivation levels. More […]

Lloyds

Lloyds overdraft fees unacceptable says MPs

Lloyds Banking Group has been criticised for introducing new overdraft charges on Monday ahead of a proposed crackdown later this year. An MP said the bank’s new fees “will increase the charges for the vast majority of customers”. The Financial Conduct Authority wants to scrap overdraft fees and replace them with a single interest rate. […]