Knowledge - Insights: Chair Reports

Day 1 Chair’s Report: Customer Engagement Transformation Conference 2020

By Martin Hill-Wilson, Founder at Brainfood Consulting

The new season of virtual conference continues. Chairs are housed in TV studio style facilities, presenters appear via Zoom and audiences connect via mobile apps. Quite a change from the traditional face to face world. But one that proved just a powerful and valuable.

Here’s my report from day one.

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Chair Report- Customer Engagement Transformation Conference 2020 – Martin Hill-Wilson

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