Knowledge - Insights: Chair Reports

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Day 1 Chair’s Report: Customer Engagement Transformation Conference 2020

By Martin Hill-Wilson, Founder at Brainfood Consulting

The new season of virtual conference continues. Chairs are housed in TV studio style facilities, presenters appear via Zoom and audiences connect via mobile apps. Quite a change from the traditional face to face world. But one that proved just a powerful and valuable.

Here’s my report from day one.

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Knowledge - Insights: Chair Reports

Download our Chair Reports and reports to read and digest in your own time…

You may also like...

The CX trends that will define 2021...

musicMagpie case study: The chatbot requirement tipping...

Social Media Management: How to do more with less in 2021...

Virtual Future of the Contact Centre Case Study Preview:...

Virtual Future of the Contact Centre Case Study Preview:...

How Mobile is Transforming Customer Engagement with Koby...

Guidebook: How to create social media content that shines...

How to Create a Consumer App...

Enhancing Agent Engagement: 5 WEM Strategies to Drive...

Download this Chair Report

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