News

Category: Customer Contact (incl BPO)

Government targets ‘shameful’ funeral plan tactics
Customer Contact (incl BPO)
Energy firms must do more for elderly customers says new report
Customer Contact (incl BPO)
Car theft payments at seven year high
Customer Contact (incl BPO)
Refund scheme for scam victims begins – but not all banks signed up
Customer Contact (incl BPO)
Thomas Cook moves to reassure customers after shares plunge
Customer Contact (incl BPO)
Regulator says phone and pay TV firms must tell customers about their best deals
Customer Contact (incl BPO)
Fashion chain Select falls into administration
Customer Contact (incl BPO)
Open Water for consumers will be in effect by 2022
Customer Contact (incl BPO)
Contact centres leaders continue to overestimate their CX success
Customer Contact (incl BPO)
Paper receipts still prevalent as half of high street offers no sustainable alternative
Customer Contact (incl BPO)
Mastercard and Visa agree to cut overseas card fees to customers
Customer Contact (incl BPO)
Follow that: Amazon plans free one day delivery for prime customers
Customer Contact (incl BPO)
Lloyds’ blunder leads to customer payments
Customer Contact (incl BPO)
Sainsbury’s-Asda merger blocked by regulator over customer concerns
Customer Contact (incl BPO)
Reduced opening hours announced at 93 TSB branches
Customer Contact (incl BPO)
Lack of bank account “cost £500 a year in bills”
Customer Contact (incl BPO)
New hope for future of high street as Millennials and Gen Z ride to the rescue
Customer Contact (incl BPO)
JD Sports rewarded for focus on millennials
Customer Contact (incl BPO)
- load more -

Keep Up To Date - Subscribe To Our email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website https://ebm.media