News

Category: Customer Contact (incl BPO)

Retail sales bounce back strongly in January
Customer Contact (incl BPO)
UK customer service levels lag behind global markets
Customer Contact (incl BPO)
Name checks on customer payments face delay
Customer Contact (incl BPO)
Retailers have five days to crack the sale says new research
Customer Contact (incl BPO)
Energy giant SSE loses another 160,000 customers
Customer Contact (incl BPO)
Energy prices to increase for millions as Ofgem raises cap
Customer Contact (incl BPO)
Bank staff saving early elderly customers from scams
Customer Contact (incl BPO)
Ryanair posts first loss in five years amid fare cuts
Customer Contact (incl BPO)
Metro Bank hits more trouble falling victim to new kind of cyber attack on customers
Customer Contact (incl BPO)
UK cyber crime victims lose £190,000 a day
Customer Contact (incl BPO)
Lloyds, Halifax and Bank of Scotland customers faced payment problems
Customer Contact (incl BPO)
Card surcharges: Customers still being charged illegally says BBC
Customer Contact (incl BPO)
UK Housebuilders failing to communicate with their customers
Customer Contact (incl BPO)
Advice for businesses this ‘Get to Know Your Customer’ day
Customer Contact (incl BPO)
Advice for businesses this Get to Know your Customer Day
Customer Contact (incl BPO)
New partnership to engage global student community
Customer Contact (incl BPO)
New Oracle suite designed to power new consumer experiences
Customer Contact (incl BPO)
Zurich insurer to launch dedicated service for deaf customers
Customer Contact (incl BPO)
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