Customer Engagement Summit 2019
With GDPR regulations changing the way that every organisation operates, as well as automation technologies becoming more frequently used than ever before, it’s understandable to be at a crossroads in terms of where to go next with your customer engagement strategies.
The first 2 day Customer Engagement Summit, held in November 2018, was a huge success, with delegates being able to enjoy more world class content than ever before.
Attending the Customer Engagement Summit provides a unique experience that can only be found at Europe’s largest event dedicated to customer and employee engagement professionals. With 120+ speakers across 4 seminar halls and 28 topic streams, our industry experts will be delving even deeper in 2019 into the hottest trending topics, allowing 1,200+ delegates to head back to the office equipped to take their customer experiences to the next level.
The overarching theme of this year’s case-study led Summit will relate to trust, and how organisations that build great relationships with their customers will sustain competitive advantage against even the toughest competition in a disruptive business environment.
Make sure you don’t miss out on the 2019 Customer Engagement Summit, confirmed to take place on the 11th and 12th November.