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B2B Engagement

With GDPR regulations changing the way that every organisation operates, as well as automation technologies becoming more frequently used than ever before, it’s understandable to be at a crossroads in terms of where to go next with your customer engagement strategies.

The first 2 day Customer Engagement Summit, held in November 2018, was a huge success, with delegates being able to enjoy more world class content than ever before.

Attending the Customer Engagement Summit provides a unique experience that can only be found at Europe’s largest event dedicated to customer and employee engagement professionals. With 120+ speakers across 4 seminar halls and 28 topic streams, our industry experts will be delving even deeper in 2019 into the hottest trending topics, allowing 1,200+ delegates to head back to the office equipped to take their customer experiences to the next level.

The overarching theme of this year’s case-study led Summit will relate to trust, and how organisations that build great relationships with their customers will sustain competitive advantage against even the toughest competition in a disruptive business environment.

Make sure you don’t miss out on the 2019 Customer Engagement Summit, confirmed to take place on the 11th and 12th November.