News

Category: Customer Feedback

Britannia worst UK hotel chain again
Customer Feedback
Robotic staff service tainting customer satisfaction
Customer Feedback
Consumers want more sustainable deliveries
Customer Feedback
UK businesses miss out of £7.2bn sales
Customer Feedback
UK consumers want personalisation, not AI
Customer Feedback
‘Flight shame’ could halve growth in air traffic
Customer Feedback
Consumers prefer mobile messaging to e-mail
Customer Feedback
Consumers of all ages want responsive customer service and data security
Customer Feedback
Customers prefer AI to humans
Customer Feedback
Ryanair comes bottom in customer service survey again
Customer Feedback
Four in five consumers say trust a major consideration when buying from a brand
Customer Feedback
Over half of consumers looking for UK businesses to be more optimistic
Customer Feedback

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