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Category: Customer Feedback

Consumers of all ages want responsive customer service and data security
Customer Feedback
Customers prefer AI to humans
Customer Feedback
Ryanair comes bottom in customer service survey again
Customer Feedback
Four in five consumers say trust a major consideration when buying from a brand
Customer Feedback
Over half of consumers looking for UK businesses to be more optimistic
Customer Feedback
Eurostar backtracks on booze ban
Customer Feedback
Southern Water punished over ‘shocking’ wastewater spills
Customer Feedback
Passenger trust in rail firms declines
Customer Feedback
WH Smith worst retailer for customer experience second year in a row
Customer Feedback

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