News

Category: Customer Feedback

Small energy firms top annual customer satisfaction survey: Big Six near the bottom
Customer Feedback
Ryanair named worst short haul airline – for the sixth year in a row
Customer Feedback
Rail fares rise ‘a kick in the wallet’ after year of delays and disputes
Customer Feedback
New research unveils the hidden opportunity of customer correspondence
Customer Feedback
More than half of restaurant customers would eat food made by robots says new survey
Customer Feedback
Black Friday shoppers buying more items but spending less says Barclaycard
Customer Feedback
Four in five consumers plan to avoid stores on Black Friday according to Genesys
Customer Feedback
More than half of customers will pay for a bank account if given valuable add-on services
Customer Feedback
Brands failing to listen effectively to the Voice of the Customer says new research
Customer Feedback
Primark blames ‘unseasonal weather’ for sliding sales
Customer Feedback
It’s Official: Consumers like Bots
Customer Feedback
One in four supermarket shoppers say they would be swayed by targeted discounting
Customer Feedback
Thomas Cook says summer heatwave in the UK responsible for drop in half year profits
Customer Feedback
Plastic over Pricing: Ethical Consumers creating new imperatives for retailers says vendor
Customer Feedback
Payday lender tops banking complaints table: Barclays runner up
Customer Feedback
Almost all business owners value customer service over price when shopping online
Customer Feedback
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