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Commbox: How to Get Started With AI in 5 Simple Steps

  • Future of Customer Contact Conference
  • Dvir Hoffman, CEO, CommBox

The top challenge in 2024? Businesses of all sizes and across all industries need to find the best way to leverage AI technology into their daily business operations, so they can reap the benefits of operational and agent efficiency, cost savings and more. Yet, the biggest deterrent of AI is strategic planning - in other words, knowing how to actually get started. Join this stream to learn the 5 simplified, concrete steps your organization needs to take in order to get started with AI - including a product capability checklist, top use cases and KPIs and more.

Dvir Hoffman

Dvir Hoffman

CommBox CEO

As the current CEO of one of the leading AI-based customer service and engagement solutions in our market, Dvir has over two decades of experience in technology innovation and product strategy. Dvir has pioneered several innovations in the realm of CX technologies, guiding them from their inception and transforming them into award-winning global CX and enterprise solutions. His original vision on AI bots that can easily resolve complex inquiries is catalyzing a revolution in the customer experience domain as a way to radically reduce contact center load.

 

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