Beatrice Jones
Deliveroo Senior Insights ManagerBea has been at Deliveroo for two years, following roles at Waitrose and M&S. Working in an incredibly data rich environment, she brings a love of storytelling (and amazing food!) to unpick the ‘why’ behind customer behaviour. She challenges teams across Deliveroo’s ten markets to be truly customer first. Her work has included: helping the organisation pivot to focus on loyalty, exploring how consumer eating habits vary by market and using research to drive growth in the newly emerging on demand grocery sector.
Bea is Data and Insights Lead for Deliveroo’s Gender Equity Employee Resource Group. She uses data to prioritise their focus, runs community listening circles and promotes an inclusive environment through regular events.