Knowledge - Insights: Webinars
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How Progressive Insights Teams are Improving Using Direct Customer Data
27th November from 12-12:30 (London Time) Vision Critical Insights Day Round-up: Showcasing trends and stories from some of our most visionary customers: Sky Bet, Twitter,
27th November 2019
12:00
Alexandra Crossley, Eric Dymond, Steve Hurst
Available on demand
12:00
Alexandra Crossley, Eric Dymond, Steve Hurst
Available on demand
Machines Boil the Ocean, Humans Analyse – How to Use Customer Analytics for CX and Business Process Excellence
8th October at 12PM GMT Delivering CX excellence and smooth business processes is a vital part of differentiating in today’s busy markets. Without these, even great products
08th October 2019
12:00
Bo Young, Nick Sellers, Steve Hurst
Available on demand
12:00
Bo Young, Nick Sellers, Steve Hurst
Available on demand
Working with Microsoft and Wix: one of Israel’s largest private real estate groups on employee efficiency and customer satisfaction
In this webinar, Inbal Yavin from Tidhar explains how the company utilises technology to improve employee efficiency and customer satisfaction. Doron Gower, Chief Solution
04th September 2019
12:00
Doron Gower, Inbal Yavin, Steve Hurst
Available on demand
12:00
Doron Gower, Inbal Yavin, Steve Hurst
Available on demand
Win-Win WFM: Best Practices to Make Life Easy for Contact Centre Managers AND Agents
12th September at 12PM Every Workforce Management vendor promises a "better" approach to WFM. But who is it "better" for —your agents or your analysts? With two distinct
12th September 2019
12:00
Steve Hurst, David Evans
Available on demand
12:00
Steve Hurst, David Evans
Available on demand
Delivering high performing teams through strategic leadership
Join Questback for the first of a series of three Leadership Webinars Webinar one: Delivering high performing teams through strategic leadership 25th July,
25th July 2019
12:00
Andrew Cocks, Josef Scheuerlein, Steve Hurst
Available on demand
12:00
Andrew Cocks, Josef Scheuerlein, Steve Hurst
Available on demand
How To Boost Your Customer Communication With WhatsApp: Use Cases From BMW, Pandora, Bloomberg, Quint and more
18th June, 12pm WhatsApp is used by over 1.5 billion people worldwide and messaging has become the number one communication channel today. Today’s customers don’t want
18th June 2019
12:00
Madeleine Steup, Steve Hurst
Available on demand
12:00
Madeleine Steup, Steve Hurst
Available on demand
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