Customer Contact

Loan customers mis-sold payment protection insurance (PPI) have exactly a year left to make a claim for compensation. The Financial Conduct Authority (FCA) set a deadline of 29 August 2019 for the final PPI claims to be made.

So far, £31.9bn has been paid out in compensation, with major banks having set aside another £10bn or so for future claims. As many as 64 million PPI policies were sold from as long ago as the 1970s. The policies were designed to cover loan repayments if borrowers fell ill or lost their job.

Not all of them were mis-sold, but sales were pushed on a huge scale to people who didn’t want or need them or who could not use them.

The FCA has been running an advertising campaign, including a demand from the animatronic head of Arnold Schwarzenegger to “do it now”, to encourage people to make a claims for compensation if they were mis-sold PPI.

The approaching deadline will prompt more calls from the claims management companies touting for business through calls and texts. They take a cut of any payouts made to claimants who use their services, even though people can make a claim themselves for free.

You may also like...

Keep Up To Date - Subscribe To Our Email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website