New Oracle suite designed to power new consumer experiences
Oracle Retail continues its momentum in enabling digital transformation in the retail community with the launch of Oracle Retail Xstore Office Cloud Service. The service centralizes all back-office elements of store operations, eliminating the need for data centre investment, providing a faster implementation timeline and creating a more responsive business model attuned to shifts in consumer preferences.
With Oracle Retail Xstore Office Cloud Service, retailers can continue to take advantage of cloud solutions while maintaining critical point-of-service functions on- premises.
“Historically retailers have been slow to upgrade their POS solutions, often waiting 5-7 years before considering an upgrade, which has thwarted their ability to keep pace and provide dynamic, engaging experience to their customers,” said Jeff Warren, Vice President, Oracle Retail. “By moving Xstore back office to the cloud, customers can benefit from a continuous cadence of innovation that enables lower their total cost of ownership through centralized services and store operations.”
Xstore Point-of-Service, which is operating today in more than 83 countries, is the cornerstone of the Oracle Retail Omnichannel Suite. The solution delivers a comprehensive set of customer and associate experiences that meet the expectations of today’s modern retailers.
“During the 2018 Holiday season, successful retailers relied on accurate inventory as the foundation for fulfilling omnichannel journeys and meeting customer demand,” said Chris Sarne, senior director of omnichannel strategy, Oracle Retail. “This new generation of cloud services provides a real-time view into critical enterprise data that is the foundation for great brand experiences for consumers.”