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Things go from bad to worse as Poundworld to close another 80 stores

Another 80 Poundworld stores will be closed, resulting in 1,024 job losses, the company’s administrators have said. The latest announcement means that 105 of the company’s 335 stores are now earmarked for closure. Poundworld went into administration last month after failing to cope with rising costs, fewer shoppers and greater competition. The company’s administrators, Deloitte, […]

Facebook facing £500,000 fine from data Watchdog over Cambridge Analytica scandal

The UK’s data protection watchdog intends to fine Facebook £500,000 for data breaches – the maximum allowed. The Information Commissioner’s Office said Facebook had failed to ensure another company – Cambridge Analytica – had deleted users’ data. The ICO will also bring a criminal action against Cambridge Analytica’s defunct parent company SCL Elections. And it has […]

Consumers prefer engaging with organisations through a mix of AI and humans says new report

New research from Capgemini’s Digital Transformation Institute has revealed that artificial intelligence (AI) is no longer alien to consumers, with close to three-quarters (73%) indicating they have interacted via AI, and 69% of those who have used AI being satisfied with those interactions. The report, “The Secret to Winning Customers’ Hearts  with Artificial Intelligence: Add […]

Ryanair meeting pilots union ahead of planned strike

Ryanair has agreed to meet the trade union Fórsa at a neutral venue in an attempt to prevent a planned strike by pilots based in the Republic of Ireland. The pilots have voted to strike for 24 hours on Thursday. Ryanair had indicated that any talks should take place at its headquarters in Airside in Swords. […]

Mothercare rescue plan means closure of 60 outlets putting 900 jobs at risks

Struggling mother and baby products retailer Mothercare says it will shut 60 stores by June 2019, instead of the 50 previously earmarked for closure. The extra closures mainly come from its Childrens World division, which will go into administration. The closures will put 900 jobs at risk, up from the 800 previously stated. Mothercare also […]

Growth in services sector sees UK economy bounce back

The services sector, which includes bars, restaurants and hotels, accounts for about three-quarters of the UK economy.  The UK economy has bounced back from a soft patch in the opening months of 2018, according to a closely watched survey of the services sector that showed stronger than expected activity last month. In the latest sign that bad […]