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M&S plans big store shift towards weekly food shop

Marks and Spencer is planning a big shift towards food at its stores, the retailer has said. It said it wanted to target the weekly family shop by having more stores that offer its full range of food. At the moment, only around 12 of its stores offer all 6,500 of its food products. The […]

Eurostar tells it’s customers not to travel this week

Eurostar has told passengers only to travel from Paris to London “if absolutely necessary”. Its services have been hit by delays with long queues due to industrial action by French customs officers. Four trains were cancelled on Sunday. The firm has also cancelled three trains on Monday, two on Tuesday and three on Wednesday. The […]

Estate agent Zoopla promises to end housing benefit discrimination

People receiving housing benefit can no longer be barred from renting properties advertised on one of the UK’s largest listing sites. Zoopla says it will prohibit landlords posting “No DSS” ads, a commonly-used acronym of the now defunct Department of Social Security. The National Housing Federation and Shelter found that one in 10 agents in […]

Contactless card use surges as consumer doubts ease

Two in five card payments are made using contactless technology as consumers appear to have cast aside any doubts of paying without a Pin. The number of transactions using contactless rose 31% in 2018 compared with the previous year, banking trade body UK Finance data shows. Adoption of this technology on public transport and by […]

Govia Thameslink fined record £5m over timetable chaos

Govia Thameslink Railway (GTR) has been fined a record £5m by the rail regulator over its chaotic introduction of a new timetable in May last year. The Office of Rail and Road (ORR) said the rail company “failed to provide appropriate, accurate and timely information”. The new timetable caused severe disruption on Thameslink and Great […]

Facebook suffers most severe outage in its history

Facebook has suffered the most severe outage in its history, with key services rendered unusable for users globally for much of Wednesday. The last time Facebook had a disruption of this magnitude was in 2008, when the site had 150m users – compared with around 2.3bn monthly users today. Facebook’s main product, its two messaging […]

Tackle tech giants ‘bullying tactics’ review urges

The UK needs to tackle “bullying tactics by market leaders” and the other consequences of a lack of competition in the technology sector, according to a new report. A six month review of the sector has concluded tech giants like Facebook and Google should face greater competition. Philip Hammond will give his initial response to […]

Brilliant Energy becomes tenth energy firm to fail

Brilliant Energy – which supplied gas and electricity to 17,000 households – has ceased trading, marking the latest casualty in the sector this winter. The business, based in Gosforth, had boasted of providing a “straightforward” service at a “fair and stable” price. Its collapse means energy regulator Ofgem has had to step in again to […]

Fourfold increase in Wonga compensation claims estimate

More than 40,000 customers of former payday lender Wonga are seeking compensation with more expected to follow suit, administrators have said. The total is four times the previous estimate, accountants Grant Thornton said, although many will expect little in terms of redress. These customers have complained about being mis-sold loans they could not afford to […]