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Smart speakers and baking tins go into new inflation basket

Question: “Alexa – what is now being used to help calculate the cost of living in the UK?” Answer: “I am.” Smart speakers, such as the Amazon Echo device (or Alexa), have been added to the basket of goods used to measure the movement of prices. These price movements of 700 goods and services are […]

Royal Mail launches app to help consumers manage deliveries

Royal Mail has launched a new mobile app to help consumers manage their deliveries more effectively. The app is now available for download for free on both the App Store and Google Play store. The new app enables consumers to easily track their items from their smartphone. If a reference number is provided, recipients can […]

RBS trials biometric fingerprint bank card

Royal Bank of Scotland is to pilot a biometric bank card which will allow customers to verify a purchase using their fingerprint. Those taking part in the trial will not need to use a Pin code to verify transactions of more than £30. RBS said the technology was designed to increase security and make payments […]

EU Countries behind the global pace on crypto currency

New research commissioned by leading global cryptocurrency company Luno has revealed that nearly half (47%) of European countries are still sceptical about the profitability and safety of cryptocurrencies. Whereas nearly 4 in 5 (79%) of those in emerging markets* outside of Europe are more optimistic about the profitability of cryptocurrencies like Bitcoin and Ethereum. Cryptocurrencies […]

Lords urge tougher new privacy rules for tech firm

Tech firms, such as Google and Facebook, must improve their “inadequate” responses to privacy and data breaches and anti-social content, a House of Lords report says. The House of Lords Communications Committee wants a digital authority to help laws keep pace with technology. Content moderation used by tech firms was “unacceptably slow,” it said. The […]

Overemphasis on technology restricting digital transformation success

By placing an all-encompassing focus on the role of technology when making digital transformation decisions, UK businesses are ironically reducing their chances of success. This was one of the main findings of Telstra’s Disruptive Decision-Making research, which surveyed 3,810 senior decision-makers from 12 industries in 14 markets around the world to uncover insights into strengths […]

Vodafone claims Huawei ban will set back 5G and at huge cost

For some time, mobile operators have been briefing reporters in private that a complete ban on using Huawei equipment would be seriously damaging to the UK’s 5G future. But on Thursday morning, Vodafone came out with a stark warning in public: stop us from using Huawei gear and 5G will be delayed, at huge cost […]

Warm winter weather unable to stem shopper decline

Last month saw the biggest fall in five years in people visiting stores during February, according to the British Retail Consortium and Springboard. Footfall among shoppers fell by 2% year-on-year across High Streets, retail parks and shopping centres. It marked the fifteenth month in a row of falls, with Northern Ireland the only part of […]

Finance sector is ‘one court case away’ from Claims Management Company onslaught

After targeting PPI repayments and penalties for Payday Loan Companies, consumer Claims Management Companies (CMCs) will now set their sights on financial organisations that have suffered data protection breaches, customer experience expert Quadient has warned. In the wake of regulation changes, CMCs are currently focusing their attention on the Payday Loan Companies – speeding the […]