Join us live from the iconic London Stock Exchange as we embark on a dynamic exploration of the ever-evolving Customer Experience (CX) landscape.
Delve into pivotal themes and uncover answers to pressing questions:
Understand what the past has taught us:
Explore the potential pitfalls awaiting those that fail to learn previous lessons and embrace ongoing evolution.
Don’t let todays seismic shifts pass you by:
Gain invaluable insights into the massive shifts in the CX landscape being driven by AI, exploring the latest trends and developments shaping interactions with your customers.
Anticipating the Future:
Scrutinise the future of CX as we look ahead and examine unveiling upcoming shifts and emerging paradigms that will redefine the customer experience.
To help you future proof your CX investments, Verint and AWS will examine critical topics on the CX transformation taking place right now, and the challenges this places on organisations. We will look at the massive changes happening with AI and how these can be applied to engaging with your customers. We will also consider how the technological pace of change that we are experiencing places strain on legislative compliance and the selection of technologies to support your operations. Discover why partnering with a seasoned AI team, with decades of expertise in teaching, publishing, and development, is the optimal choice for success.