Knowledge - Insights: Podcasts

Today our Editor, Lizzie Akass, is delighted to be joined by Sophia Pilkington-Miksa, Head of Customer Experience at Bought By Many, and case study presenter at our 2019 Customer Engagement Transformation Conference. Bought By Many is an award-winning insurance company whose mission it is to create ‘Better insurance, for everyone.’ In her career, Sophia has previously worked as a magic circle lawyer, and has worked on a variety of growth challenges across sectors, defining new market strategies, innovative propositions, and experiences.