Knowledge - Insights: Podcasts

Today our Editor, David Craik, is delighted to be joined by Andrew McGuigan, Worldwide Customer Service Strategy Leader at Microsoft and presenter at our 2019 Future of the Contact Centre Conference. Andrew is a senior, strategic leader specialising in contact centre operations with an outstanding record of delivering demanding targets and significant change in challenging, complex and fast paced environments. Andrew has been working at Microsoft for the past 2 years.