Since service level expectations are rising but budgets are tightening, companies are constantly looking for ways to become more efficient while improving customer satisfaction.

Most work in enterprises today is still being performed manually, although much of it is repetitive and mundane, and can benefit from process automation to raise the quality of work, while reducing handle time. NICE Robotic Automation automates those routine processes that do not require human thought or involvement. From start to finish, it automates all of the steps needed to perform any task, eliminating the need for manual intervention.

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