The future of omnichannel customer service is now. Leverage Zendesk’s index of product usage data from 45,000 of their customers. Zendesk have put together findings on best practices when it comes to launching new channels, integrating existing channels, and teaming up with the right technology partners. Finally, we encourage you to learn more about the Zendesk Suite, which offers everything companies need to enable conversations with customers to flow across channels seamlessly, wrapped up in one simple package.