As Principal AI Product Manager at Talkdesk, João is responsible for leading and driving all global AI product development efforts, from Speech Analytics and Real-time Agent Assistance to Virtual Agents. Prior to Talkdesk, João successfully deployed AI across Marketing, Sales and Customer Experience solutions for some of the world’s leading Telecom companies.

You may also like...

Keep Up To Date - Subscribe To Our Email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website