Maria is the Principal Product Manager for the Contact Centres at Sainsbury’s. She lead’s the digital transformation across Sainsbury’s, Argos and Habitat Contact Centre operations, supporting the business in aiming to deliver an excellent customer service experience for all their customers. She’s accountable for customer and colleague facing digital products delivering the strategic vision of the products driving advanced technology transformation. Previous to this she has held multiple product management and development leadership roles for digital transformation in telecom, IT infrastructure and software development of various industries. Outside of work, she is a keen explorer of all the corners of the world, has two lovely kids and a chocolate Labrador which she loves spending time with in the outdoors.