We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact centre associates deliver more than 2.5 million unique customer experiences every day. We offer tailored customer care solutions to our diversified client base across all stages of the customer journey. With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow.
Choosing an outsourcing partner can be a challenge. You need a partner that can maximise the customer service channel, reduce costs and provide consistency with a team that is trained and empowered to ensure your customers stay positively connected to your brand. You need more than just a provider – you need a trusted partner. The Sitel Group brings integrated, end-to-end solutions to help enhance the customer experience for today’s connected customer – and we also have the global scale and innovative technology to ensure seamless support, from anywhere, in any way via any channel.
T: +44 (0) 800 444 221