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Centrical helps contact centre operators engage, train and manage their employees wherever they work. Its AI powered platform combines real-time performance management, personalized microlearning, and advanced gamification, ensuring employees stay productive, proficient and efficient. Always. Centrical’s technology can be easily integrated with all leading enterprise systems. It is the platform of choice for many of the world’s leading fortune 500 enterprises and outsourcing services, helping thousands of employees worldwide exceed their daily. Centrical’s platform produces improvements like 40% faster onboarding, 10% increase in productivity and calls/shift, higher sales, and longer employee retention.

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