KMS Lighthouse is a leading provider of next-generation knowledge management solutions. The Lighthouse knowledge cloud enhances every engagement by empowering customers and agents with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. Lighthouse’s powerful AI-enabled search functionality dramatically improves engagements across all service and sales channels, including easy integration to enhance existing and future self-service channels such as chat-bots, IVRs, and more. Lighthouse has earned a growing global customer base and positive industry and analyst review, which includes Gartner’s Cool Vendor list and KMWorld’s Trend Setting Product list.
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