Sign Solutions are specialist providers of communication support for Deaf people across the UK and as British Sign Language is the first of preferred language of over 151,000 people in the UK, it is important that Deaf customers can communicate with the many call centres across the UK, to ensure equal access to products, services and support and therefore an enhanced customer experience.
This is where Sign Solutions steps in, enabling instant communication for Deaf customers via their 24/7/365 Interpreterslive! video interpreting service. Easily accessed via a link on your website, it launches a live video call to a British Sign Language Interpreter, who makes an onward call to the call centre. Fully secure, PCI compliant and all your agents do is answer the call as they normally would! In turn it increases your website accessibility rating , see how others clients have simplified their customer engagement channels.