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Read the latest post, Three Technologies That Can Help Improve Customer Experience Today. MetTel is your source for the latest telecom news.

New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses today, I believe this is a missed opportunity.

Read the full article at: www.forbes.com

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