Mobile Engagement

39 per cent of consumers believe that mobile ads are irrelevant, according to a report. However, businesses have a different opinion – 84 per cent of advertisers and 82 per cent of mobile operators polled think the experience is positive.

Half of these advertisers and operators say they think this because it is relevant to the end user, according to a survey by Unlockd, an ad and content-funded mobile platform.

This highlights a significant misjudgement by these companies in what they are sending consumers.

Only 47 per cent of 1,000 consumers polled said their mobile advertising experience was positive.

40 per cent identified the volume of content they were receiving to be a negative, and 39 per cent said it was due to the irritating formats of ads.

Half of 16-to-44 year-olds said they were open to receiving adverts on their mobiles in return for rewards and incentives from a mobile operator.

64 per cent of 16-to-29 year-olds said they would be willing to receive advertising in exchange for a lower monthly price plan for their mobile or reward points to put towards a phone upgrade.

Matt Berriman, the founder and chief executive of Unlockd said: “The disconnect between consumer experience and the mobile advertising industry highlights both the opportunity for mobile operators and advertisers to start to live up to the expectations of today’s mobile savvy consumers.

“Operators, publishers and advertisers need to work together to ensure consumers are offered value in exchange for receiving ads, whether that’s valuable content relevant to the individual, or value in terms of discounts, deals or offers.

The survey also highlighted that advertisers felt the growth of mobile advertising is limited, as a fifth feel there is no way to clearly see return on investment and therefore how successful a campaign is.

But two fifths of advertisers said they are confident that mobile advertising will be a primary source of revenue within the next five years.

“Our recent Tesco Mobile partnership in the UK is an example of how mobile operators and advertisers can deliver exclusive offers to customers who’ve actively signed up and programmed in their preferences, so they receive relevant content to them,” Berriman said.

“Our data shows consumers want this value exchange – and the success of this product launch certainly further supports this.”

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