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With this year’s Knowledge Management Conference just a few weeks away, we’ve decided to sit down with some of our world class industry speakers for a “Speaker in the Spotlight” interview to hear more about their role, responsibilities and what they are most looking forward to about the event. Today we are joined by Victoria Duxbury, Associate Director Knowledge Development at BCLP Law…

Can you provide us with an insight into a ‘day in the life’ of your role?

One of the things I love about my job is the variety – no day is the same and they rarely turn out the way I expect them to!  At the moment we are in the midst of trainee inductions so I’m due to deliver 7 hours of training this week amongst meetings with clients on improving transactional processes, a panel appearance at a legal conference,  an event with the Future of Real Estate initiative at Said Business School and plenty of queries from our busy lawyers along the way.

How has Covid affected your knowledge management strategies?

The biggest change COVID brought to Real Estate law was the adoption of e-signatures, particularly after the UK Land Registry accepted them.  This has been a real game changer!  We’ve also learnt how to use online training platforms really effectively improving the learning experience so much that we’re planning to keep them as our new hybrid world develop.

What do you think the future will look like for knowledge management?

It is widely acknowledged that knowledge is key to all businesses.  There is new software emerging that will allow easier online access to knowledge but no matter the system, we will still rely on a strong knowledge sharing culture and that’s the real challenge.

We’re very excited about hear your thoughts and opinions on the panel discussion! Any chance we can get a sneak peek about what you will be specifically discussing?

If you can get your knowledge strategy right (both on paper and in practice) it can lead to a huge spike both in productivity and quality of work, cutting out the grind leaving the brain fresh for the really bespoke work.  That’s what gets me out of bed in the morning!

What are you most looking forward to about the event?

I’m really excited to hear from my fellow panellists.  It is so refreshing to get the opportunity to learn from different industries – new perspectives lead to fresh insights!

Victoria will be taking part in the exclusive panel discussion focusing on “How knowledge management initiatives are revolutionising the human experience?” on Thursday 23rd September – you can register your FREE ticket to the event and catch Victoria’s discussion live here

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