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Gareth Pritchard, CEO, BpESA Impact sourcing is the socially responsible arm of the Business Process Outsourcing (BPO) sector that targets the employment of people who have limited opportunities for sustainable employment—often in low-income areas. It has the potential to transform the lives of disadvantaged people around the world. As a business it also offers significant commercial benefits making it a highly attractive option for global brands such as Amazon, Google and Microsoft with support from the Rockefeller Foundation.

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