Anja JacobsenTrendsales Support Manager Click to read more...
Steve HurstEngage Business Media Editorial Director Click to read more...
Case study: How Trendsales support their customer experience
time: 12pm bst
In this webinar, Anja Jacobsen from Trendsales will present how they developed a multichannel approach to their customers. From the decision to implement a new customer support tool to the improvement of customer experience, Anja will share with us how Trendsales is using voice, chat and self-service to deliver an effortless customer experience.
Trendsales is Denmark’s largest fashion bazar with the purchase, sale and exchange of branded and designer goods.