David GeffenNICE Marketing Director, Back Office Solutions Click to read more...
Steve HurstEngage Business Media Editorial Director Click to read more...
Big Brother is watching and that’s a good thing!
DATE: 11TH JULY
Understanding who is working and who is working properly is an obvious need in your back-office operations. Achieving it is (always) a challenge, and once you do achieve it how do you deal with the big brother fear? How can you prove the business case and do you address change management? In this webinar we will address these questions. By the end of it you will understand how you can better achieve performance in your back office, how you can prove it to your managers and how do you communicate it to your employees.