Sponsored by

Presented by:

Mashud Ahmed

Mashud Ahmed

Puzzel Innovation Manager Click to
Steve Hurst

Steve Hurst

Engage Business Media Editorial Director Click to
16th May 2018

Wednesday 16th May

The increasing desire to deploy chatbots in customer interaction situations raises the new challenge of how to keep humans in the loop, a requirement in certain circumstances. As such interactions inevitably relate to complex and emotive issues, a smooth transition from the automated to the assisted customer dialogue is key. Drawing on our experiences, this presentation will consider the challenges and possible solutions for enabling and improving such seamless transitions.


You may also like...

Keep Up To Date - Subscribe To Our Email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website https://ebm.media