Sponsored by

Presented by:

Raphael Hewett

Raphael Hewett

John Lewis Partnership Benefits Marketing & Publicity Manager Click to read more...
Fidelma Butler

Fidelma Butler

Zendesk HR Director Click to
Steve Hurst

Steve Hurst

Engage Business Media Editorial Director Click to
26th July 2016

TIME: 12PM bst

Most brands are on a continual quest to provide exceptional customer service. But many neglect their internal customers—their employees. Payroll systems are outdated, HR hours are 9-5, and benefits support is through inconvenient channels. Poor service does not lead to happy employees.

Raphael Hewett and Fidelma Butler will be discussing how employee happiness is the root of customer happiness. Hear them sharing their best practises to creating happy customers through fast, proactive and personal support.



You may also like...

Keep Up To Date - Subscribe To Our Email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website https://ebm.media