Webinars

Sponsored by

Presented by:

Raphael Hewett

Raphael Hewett

John Lewis Partnership Benefits Marketing & Publicity Manager Click to read more...
Fidelma Butler

Fidelma Butler

Zendesk HR Director Click to read more...
Steve Hurst

Steve Hurst

Engage Business Media Editorial Director Click to read more...
26th July 2016

TIME: 12PM bst

Most brands are on a continual quest to provide exceptional customer service. But many neglect their internal customers—their employees. Payroll systems are outdated, HR hours are 9-5, and benefits support is through inconvenient channels. Poor service does not lead to happy employees.

Raphael Hewett and Fidelma Butler will be discussing how employee happiness is the root of customer happiness. Hear them sharing their best practises to creating happy customers through fast, proactive and personal support.

 

Webinar

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