Webinars

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Presented by:

Chris Wood

Chris Wood

Engage Business Media Managing Director Click to read more...
Dave Thomson

Dave Thomson

Salesforce Service Cloud Specialist Click to read more...
Tim Pickard

Tim Pickard

NewVoiceMedia SVP Marketing Click to read more...
12th June 2014

For the first time, customers have access to more advanced and integrated technology than many of the organisations they seek service from.

This demands changes in customer service, both in terms of people as well as channel strategies. Businesses must move quickly to support the “always c