Sponsored by

Presented by:

David Conway

David Conway

Nunwood Senior Partner/CSO Click to
Tim Knight

Tim Knight

Nunwood Senior Partner/CCO Click to
Chris Wood

Chris Wood

Engage Business Media Managing Director Click to
10th October 2014

Nunwood’s fifth annual analysis of UK customer experience evaluates:

  • The Top 100 UK brands – major climbers in 2014
  • The Six Pillars of customer experience – what is needed to top the tables?
  • Emerging themes and customer experience innovations in 2014
  • Accelerating change – what do the fastest movers do differently?
  • Essential strategic and management investments for customer success

With the full UK results launched on the 9th October, delegates participating in this webinar will benefit from early access to in-depth analysis, findings and lessons from the UK’s most complete review of customer experience trends.

Supporting this work, Nunwood’s Excellence Centre draws on five years of research and over 1 million consumer evaluations across the UK, USA and Australia. The Excellence Centre is the world’s largest customer experience think-tank.


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