David ConwayNunwood Senior Partner/CSO Click to read more...
Tim KnightNunwood Senior Partner/CCO Click to read more...
Chris WoodEngage Business Media Managing Director Click to read more...
The 2014 Customer Experience Leaders: UK Analysis Release
Nunwood’s fifth annual analysis of UK customer experience evaluates:
- The Top 100 UK brands – major climbers in 2014
- The Six Pillars of customer experience – what is needed to top the tables?
- Emerging themes and customer experience innovations in 2014
- Accelerating change – what do the fastest movers do differently?
- Essential strategic and management investments for customer success
With the full UK results launched on the 9th October, delegates participating in this webinar will benefit from early access to in-depth analysis, findings and lessons from the UK’s most complete review of customer experience trends.
Supporting this work, Nunwood’s Excellence Centre draws on five years of research and over 1 million consumer evaluations across the UK, USA and Australia. The Excellence Centre is the world’s largest customer experience think-tank.