Emma JohnsonToyota Manager, Connection & Experience Innovation Click to read more...
Saad GhauriEMEA Vision Critical Sales Content & Strategy Director Click to read more...
Steve HurstEngage Business Media Editorial Director Click to read more...
Toyota: Voice of the Customer case study
Toyota is one of the UK’s leading automotive companies. As a business, they are continuously finding new ways to listen to the voice of the customer, and amplify this voice across all platforms. This case study demonstrates how Toyota accelerated change, and improved customer experience using Vision Critical’s customer intelligence platform.
Join the webinar to find out:
- The business challenges Toyota faced, and the strategy that overcame these challenges.
- How Toyota continues to drive innovation through engaging with its customers, dealers, and employees as part of a ‘three-tier’ approach.