Knowledge - Insights: White Papers

Engage Messaging: Keep the conversation going with customers – across any device they use.

When given the choice, 75% of customers prefer to use private messaging over traditional customer service channels. Messaging is now a part of our daily habits, and it is essential for businesses to integrate messaging services into their customer engagement strategy for a flawless experience. Engage Messaging combines live-chat functionality with messaging. Available on mobile or desktop, it guarantees a continuous conversation across all your customers’ devices for a better experience.

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Engage Messaging: Keep the conversation going with customers – across any device they use.

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