Knowledge - Insights: Podcasts

Today we have with us Ian Webber-Rostron, Head of Outsourcing and International at N Brown, 2018 Engage Award winner and case study presenter at our 2019 Future of the Contact Centre Conference. Ian is a tenacious leader with a strong track record in managing the end to end lifecycle of contact centre operations: in house and outsourced, onshore and offshore. Ian has been the Head of Outsourcing and International for N Brown Group for over 3 years.